Privacy Policy
At Cipher Athletics ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cipherathletics.com (the "Site"), including any purchases you make through our online store.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.
1. INFORMATION WE COLLECT
a) Personal Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Create an account or place an order
- Subscribe to our newsletter or marketing emails
- Contact us through our contact form, email, or phone
- Participate in promotions, surveys, or contests
- Leave a product review or testimonial
This information may include your name, email address, phone number, shipping address, billing address, payment information, and any other information you choose to provide.
b) Information Collected Automatically
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent
- Date and time of visit
- Device type
- Location data
c) Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your browsing experience, analyze usage, and deliver relevant ads. You can manage cookies through your browser settings.
2. HOW WE USE YOUR INFORMATION
- Process and fulfill orders
- Manage your account
- Provide customer support
- Send marketing communications
- Improve website and services
- Personalize your experience
- Prevent fraud
- Comply with legal obligations
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal data. We may share it with:
a) Service Providers
Including payment processors, shipping partners, email platforms, and analytics tools.
b) Shopify
Our store is hosted on Shopify. Your data is stored securely on Shopify servers.
c) Legal Requirements
We may disclose information if required by law.
d) Business Transfers
Your data may be transferred in case of merger or acquisition.
4. PAYMENT SECURITY
All payments are processed through secure PCI-compliant gateways. We do not store full card details.
5. COOKIES POLICY
Types of Cookies:
- Essential Cookies
- Analytics Cookies
- Marketing Cookies
- Preference Cookies
You can disable cookies via your browser, but some features may not work properly.
6. THIRD-PARTY SERVICES
We may use third-party tools like Google Analytics, Meta Pixel, and email marketing platforms. We are not responsible for their privacy practices.
7. DATA RETENTION
We retain your data as long as necessary. Order data may be stored up to 7 years for legal purposes.
8. YOUR RIGHTS
- Access your data
- Correct your data
- Delete your data
- Opt-out of marketing
- Request data portability
9. CALIFORNIA RESIDENTS (CCPA)
If applicable, you have rights under CCPA. We do not sell personal data.
10. CHILDREN'S PRIVACY
We do not knowingly collect data from children under 13.
11. EMAIL & SMS MARKETING
You can unsubscribe anytime via email link or by replying STOP to SMS.
12. SECURITY
We use encryption and security measures, but cannot guarantee 100% security.
13. CHANGES TO THIS POLICY
We may update this policy anytime. Continued use means acceptance.
14. CONTACT US
Cipher Athletics
Email: support@cipherathletics.com
Website: https://cipherathletics.com/pages/contact